What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, email address, phone number and the payment method you use, whether that is bKash, Nagad or Rocket. When you make a deposit or request a withdrawal, our payment processor
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logs the wallet transaction reference so we can verify and match it to your account. We also collect device and browser data — your IP address, device type and session timestamps — to keep your account secure and to detect unusual access patterns. We do not
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collect your bKash PIN, Nagad PIN or Rocket PIN at any point; those remain entirely within your mobile wallet app. Cookies on our site track session state and page navigation so the lobby loads correctly each time you return. We use the data we collect to
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process your transactions, verify your identity where required, respond to your support requests, and keep our platform running reliably. We do not sell, rent or trade your personal data to any third party for marketing purposes. We may share data with payment processors, fraud-detection services and
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legal authorities only where required to operate the service or comply with applicable law. Eligibility to use our platform depends on your local law and the regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.